Privacy Policy
Governed by the Laws of Bangladesh
1. Information We Collect
To fulfill your orders and ensure smooth doorstep delivery across Bangladesh, ACZORA collects:
- Full Name and contact delivery address across Bangladesh.
- Mobile phone number for order verification and courier delivery coordination.
- Optional email address for digital invoices and order updates.
2. Account & Password Protection
Customer accounts are protected by strong cryptographic hashing. Your passwords are encrypted and never stored in readable plain text. Sessions are securely managed with automatic token refreshes.
3. Personal Data Protection
We never sell, rent, or lease customer personal data to third parties. Information is used solely for order processing, logistics coordination with our courier partners, and optional service communications.
4. Payment Security
ACZORA never captures, processes, or stores your credit/debit card numbers or bKash wallet PINs. All online payments execute through certified, secure payment gateways.
Free Delivery Over ৳1,500
At ACZORA you always receive complimentary shipping on orders over ৳1,500. We dispatch securely with Steadfast Logistics.
Delivery Within 24–48 Hours
Your order is packaged within 24 hours. Express home delivery within 24–48 hours in Dhaka, and 48–72 hours across all 64 districts.
Dedicated Customer Support
Our support team is available every day to assist you via phone, WhatsApp, and live chat.